QUARTERLY SHAREHOLDER REPORT

FULL YEAR 2017

"2017 has been another very strong year, and the results announced today demonstrate the strength of our scale and diversification. The Group’s focus on earning customer loyalty, combined with the great execution of our teams, has allowed us to generate a 20% increase in underlying profit before tax, reinforcing our position as one of the most profitable, efficient and predictable banks in the world. Looking ahead, we see significant opportunities for further organic growth within our 133 million customer base. We are well positioned to continue helping the people and businesses we serve to prosper and I am confident we will deliver on all targets for 2018."

ANA BOTÍN, GROUP EXECUTIVE CHAIRMAN OF BANCO SANTANDER

firma presidenta

VIDEO EXECUTIVE CHAIRMAN

Discover the keys to the year in the following video of the Group Executive Chairman, Ana Botín.

SHARE ACTIVITY

Santander shares ended 2017 at EUR 5.48 per share, up 12.3% in the year.

Key share price data for the year

OPENING

(31/12/2016)

EUR 4.88

MAXIMUM

(08/05/2017)

EUR 6.25

MINIMUM

(02/01/2017)

EUR 4.84

CLOSING

(29/12/2017)

EUR 5.48

Key factors shaping share price performance

There was positive market performance in 2017 in an optimistic climate brought about by good macroeconomic data, by the Federal Reserve raising interest rates by 0.25 bps on three occasions—while the ECB deferred a change in their monetary policy—and by the political stability created through elections in Europe, the Netherlands, France and Germany.

Stock markets ended the year with gains despite instability caused by factors such as early elections in the United Kingdom, activation of article 50 of the Lisbon Treaty for the UK's withdrawal from the European Union, oil price volatility, geopolitical conflicts and political instability in Catalonia.

In this climate, Santander shares closed 2017 at EUR 5.48 per share – up 12.3% for the year. The share outperformed the main Spanish index—Ibex 35 (+7.4%)—along with the DJ Stoxx Banks index (+8.1%) and the DJ Stoxx 50 index (+5.6%). MSCI World Banks gained 20.6%.

At the close of 2017, 88% of analysts recommend buying or holding SAN shares.

Source: Bloomberg at 29.12.17

Total shareholder return

The total return for shareholders in 2017 was 16.6%, above the leading European financial index—DJ Stoxx Banks—(+12.0%), the Ibex 35 (+11.3%) and DJ Stoxx 50 (+9.7%). MSCI World Banks offered a total return of 24.8%.

Market cap and trading

On 29 December, Banco Santander was the number one bank in the euro area and the fourteenth-largest bank in the world by market cap – at EUR 88,410 million.

Santander stock had a weighting of 2.4% on the DJ Stoxx 50 and 8.3% on the DJ Stoxx Banks index. On the Spanish market, its weighting was 16.5% on the Ibex 35 index at close of 2017.

During the year, 20,222 million Santander shares were traded, for a cash amount of EUR 113,665 million—the highest volume for any Euro Stoxx constituent—with a liquidity ratio of 133%. 79 million shares were traded daily, for a cash amount of EUR 446 million.

SHAREHOLDER BASE

Banco Santander has over 4 million shareholders, located mainly across Europe and the Americas.

Number
   of shareholders

100,680


shareholders in the year

Capital
   stock ownership 29 December 2017

Institutional investors

60.50%

The board of directors

1.13%

Individuals

38.37%

Geographical distribution of share capital 29 December 2017

Europe

77.94%

Americas

21.22%

Rest of the world

0.84%

DIVIDENDS

Total shareholder remuneration from 2017 profits will amount to EUR 22 cents per share. There will be three cash dividend payments and one payment under the Santander Scrip Dividend scheme.

Total remuneration

EUR

22*

cents/share

1st
dividend

EUR

6

cents/share

Paid in
August 2017 as a
cash dividend.

2nd
dividend

EUR

4

cents/share

Paid in
November 2017

through the Santander Scrip Dividend Scheme.

3rd
dividend

EUR

6

cents/share

Payment scheduled for
February 2018 as a cash dividend.


4th
dividend

Amount pending Board and AGM approval

Payment scheduled for
May 2018.


*Subject to approval of the fourth dividend by the Board of Directors and at the AGM.

Dividend yield was 3.9%**

**Total dividend charged to FY2017/Average price 2017.

This remuneration would imply:

Increase the total dividend per share by +7%

And the cash dividend per share by +11%

Note: data adjusted to capital increase in July 2017.


RESULTS

Attributable profit in 2017 of EUR 6,619 million, 7% more than in 2016.

This profit includes a net charge for capital gains and provisions (net of taxes) of EUR 897 million in 2017 and EUR 417 million in 2016.
Excluding these items, the ordinary attributable profit increased by 14% and the EBIT rises by 20% to EUR 13,550 million, with the following growth in the main figures:

datos acción inicio

Increase in the most commercial revenues (net interest income +10%; fee income +14%).

datos acción inicio

Operating expenses - adjusted to inflation and with no perimeter - have remained stable, the fruit of efficiency plans developed in 2016.

datos acción inicio

Loan-loss provisions were lower backed by credit quality improvement.

Note: total 2017 results barely affected at Group level by the variation in exchange rates.


2017 underlying attributable profit*

Solid profit growth across the board with results well diversified by geography

*Excluding Corporate Centre and Real Estate Activity Spain.
**Includes Popular (3%).

Underlying attributable profit in core geographies

EUR million and % change / 2016 in constant euros

Underlying attributable profit

Million euros



More information

Million euros

  2017 with Popular Variation
%
2017 w/o Popular Variation
%
Net interest income 34,296 10.3 33,293 7.1
Gross income 48,392 10.3 47,082 7.4
Net operating income 25,473 11.9 25,038 10.0
Underlying profit before taxes* 13,550 20.0 13,248 17.4
Underlying attributable profit to the Group* 7,516 13.5 7,253 9.5
Attributable profit to the Group 6,619 6.7 6,656 7.3

*Excluding net capital gains and provisions.



In addition to the financial information prepared under International Reporting Standards, this report includes certain Alternative Performance Measures as defined in the Guidance on Alternative Performance Measures issued by the European Securities and Markets Authority on 5 October 2015 (ESMA/2015/1415es). For further details please see “LEGAL NOTICE” section of this report, and 2017 4Q Financial Report, published as Relevant Fact on January 31 2018 and available on web page of Banco Santander, S.A. (www.santander.com).



ACTIVITY

Santander continues to grow its commercial activity in almost all markets.

Banco Popular's contribution as of 31 December 2017 is 9% in loans and 8% in funds.

Without considering its contribution or the negative impact of exchange rates of 5 p.p. on the YoY performance of customer balances:

Loans were up 2% with increases in retail and commercial banking and in 8 of the 10 core units.

Funds rose 8% through demand deposits and investment funds. They grew in 8 of the 10 core units.

% LOANS % FUNDS
  • UK
28% 24%
  • Spain*
26% 36%
  • SCF
11% 4%
  • Portugal
4% 4%
  • Poland
3% 3%
  • Rest of Europe
1% 0.5%
% LOANS % FUNDS
  • usa
9% 7%
  • Mexico
3% 4%
% LOANS % FUNDS
  • Brazil
9% 12%
  • Chile
4% 4%
  • Argentina
1% 1%
  • Rest of americas
1% 0.5%

*Includes Popular: 9% in loans and 8% in funds.% over operating areas. December 2017.

% LOANS % FUNDS
  • uk
28% 24%
  • spain*
26% 36%
  • SCF
11% 4%
  • Portugal
4% 4%
  • Poland
3% 3%
  • Rest of Europe
1% 0.5%
% LOANS % FUNDS
  • usa
9% 7%
  • Mexico
3% 4%
% LOANS % FUNDS
  • Brazil
9% 12%
  • Chile
4% 4%
  • Argentina
1% 1%
  • Rest Latam
1% 0.5%

*Includes Popular: 9% in loans and 8% in funds.% over operating areas. December 2017.



Activity

Dec'17/Dec'16.  % change in constant euros (Ex - Popular).

Loans

Funds

Note: Gross loans w/o repos.
Customer deposits w/o repos + mutual funds.

More information

Million




  2017 with
Popular
Variation
%
2017 w/o
Popular
Variation
%
Total assets 1,444,305 7.9 1,317,352 (1.6)
Net customer loans 848,914 7.4 773,398 (2.2)
Customer deposits 777,730 12.5 712,770 3.1
Customer funds 985,703 12.8 904,334 3.5


Customers

The commercial transformation spurs growth in loyal and digital customers. Excluding Banco Popular:

Loyal customers
(million)

Loyal customers rose by more than 2 million in the past 12 months, with a growth of 14% in individual customers and 10% in companies.

Digital customers
(million)

Digital customers have increased by 4.5 million since December 2016, highlighting the strength of the multi-channel approach.

NEWS

2018 General Shareholders' Meeting

Banco Santander intends to hold the 2018 Ordinary General Shareholders' Meeting soon. All shareholders will be notified of the terms and methods of participation, and of the proposed resolutions.

Santander and its subsidiary Bank Zachodni WBK acquire Deutsche Bank’s retail banking business in Poland

The acquisition will enhance BZ WBK’s position as the third largest financial institution in Poland, with 6.8 million customers and marketshare of more than 11.7% in loans and 11% in deposits. Furthermore, BZ WBK will become the leading private banking services provider in Poland.

Tenth Santander International Banking Conference. Opening remarks by Ana Botín

Ciudad Grupo Santander host the X Santander International Banking Conference. The executive chairman of Banco Santander, Ana Botín, opened the meeting, which also feature speeches by high financial and economic public and private institutions around the world. The forum attended by more than 1,000 international banking executives.

Ramiro Mato joins Banco Santander’s Board and Executive Committee

Matías Rodríguez Inciarte, named Chairman of Santander Universities and Vice Chairman of Universia and Isabel Tocino, appointed Vice Chairman of Santander Spain and Chairman of Banco Pastor, leave the board of Banco Santander.

Santander named Global Bank of the Year by The Banker magazine

The magazine also awarded Santander Bank of the Year in The Americas, Spain, Brazil, Portugal and Chile. The Banker highlighted its “fantastic profit growth” in Latin America, its “innovative use of technology” and the acquisition of Banco Popular.

Banco Santander to sponsor UEFA Champions League

The sponsorship agreement takes effect from next season (2018/19) and runs for three years.
Santander has sponsored football competitions in Latin America and Spain for the last 10 years.
The Bank concludes its partnership with Ferrari and F1.

Banco Santander and Universia Foundation award 51 grants to Santander shareholders and their family members with disabilities

Grants worth a total of EUR 35,000 will be provided for 51 disabled students.

More information

Keep up to date with the Group at www.santander.com