QUARTERLY SHAREHOLDER REPORT

JULY - SEPTEMBER 2017

"Our business has delivered another solid quarter of results – with positive trends and further improvements in earnings quality across all of the markets in which we operate.

Looking forward, our focus will remain on earning customer loyalty while continuing to invest in technology to deliver the best possible customer experience. We see significant potential for further profitable growth across our business and remain confident that we will meet all commercial and financial targets, including delivering double digit EPS growth by 2018. "

ANA BOTÍN, GROUP EXECUTIVE CHAIRMAN OF BANCO SANTANDER

firma presidenta

VIDEO FROM SANTANDER CEO

Discover this quarter’s highlights in the following video from the CEO, José Antonio Álvarez.

SHARE ACTIVITY

The Santander share closed the third quarter of 2017 at EUR 5.91 per share, up 21.1% so far this year.

Key share price data for the first nine months of 2017

OPENING

(31/12/2016)

4.88

MAXIMUM

(08/05/2017)

6.25

MINIMUM

(02/01/2017)

4.84

CLOSING

(29/09/2017)

5.91

Key factors shaping share price performance

The market has performed positively during the first nine months of the year.

This has been underpinned by robust corporate earnings and the favourable macroeconomic backdrop. Key highlights have been the two interest rate increases by the U.S. Federal Reserve (with a third on the cards for December) and the announcement by the President of the European Central Bank of a move towards a gradual normalisation of monetary policy.

Political stability in Europe following elections in the Netherlands, France, Germany and early elections in the United Kingdom also provided reassurance to the stock markets.

However, some factors have generated a degree of market instability and are keeping investors awake. In particular, negotiations between the United Kingdom and the European Union following the UK's invoking of article 50 of the Lisbon Treaty in March triggering the country's withdrawal from the EU.

Against this backdrop, the Santander share closed September at EUR 5.91 per share, up 21.1% so far this year. Santander's shares outperformed the Ibex 35, the Spanish benchmark index, which rose 11.0%; as well as the DJ Stoxx Banks (+11.1%), DJ Stoxx 50 (+5.4%) and the MSCI World Banks (+15.0%).

91% of analysts recommended buying or holding SAN shares at the close of the third quarter of this year

Source: Bloomberg at 29.09.17

Total shareholder return

The total return offered by the Santander share in the year stands at 24.8%, above the leading European financial index, DJ Stoxx Banks (+14.8%), the Ibex 35 (+13.8%), DJ Stoxx 50 (+9.0%) and MSCI World Banks (+18.3%).

Market cap and trading

At 29 September 2017, Santander was the number one bank in the euro area and the eleventh largest bank in the world by market cap, with EUR 94.752 billion. Santander stock had a weighting of 2.5% in the DJ Stoxx 50 and 8.4% in the DJ Stoxx Banks index, and 17.2% in the Spanish Ibex 35 index.

In the first nine months of the year, 16.631 billion Santander shares were traded, with a cash value of EUR 93.375 billion, the highest volume of any EuroStoxx security, with a liquidity ratio of 111%. 87 million shares were traded daily, for a cash amount of EUR 486 million.

SHAREHOLDER BASE

Banco Santander has over 4 million shareholders, located mainly across Europe and the Americas.

Number
   of shareholders

141,237


shareholders in the year

Capital
   stock ownership 29 September 2017

Institutional investors

60.3%

The board of directors

1.2%

Individuals

38.5%

Geographical distribution of share capital 29 September 2017

Europe

77.3%

Americas

21.8%

Rest of the world

0.9%

DIVIDENDS

Total shareholder remuneration charged to 2017 profit will amount to EUR 22 cents per share. There will be three cash dividend payments and one payment under the Santander Scrip Dividend scheme.

Total remuneration

EUR

22

cents/share

1st
dividend

EUR

6

cents/share

Paid in
August 2017 as a cash dividend.

2nd
dividend

EUR

4

cents/share

Payment tentatively in
November 2017

through the Santander Scrip Dividend Scheme.

3rd
dividend

Amount pending Board approval

Payment scheduled for
February 2018.


4th
dividend

Amount pending Board approval and AGM

Payment scheduled for
May 2018.


Dividend yield: 3.8%*

*Average share price over the first nine months / three dividends paid plus one announced.

This remuneration would imply:

Increase the total dividend per share by +5%

And the cash dividend per share by +9%


RESULTS

Attributable profit for the first nine months of 2017 was EUR 5,077 million, up 10% and 9% excluding the forex impact, over the same period of 2016.

This profit includes one-offs for a negative amount of EUR 515 million net of tax in 2017 and EUR 248 million, also negative, in 2016.

Excluding these one-offs, attributable profit amounted to EUR 5,592 million, 15% more year-on-year and 14% excluding the forex impact.

Banco Popular and its subsidiaries have been consolidated into de accounts of Grupo Santander since its acquisition on June 7, 2017.

Excluding its integration and the one-offs recorded in order to make a like-for-like comparison, attributable profit amounted to EUR 5,199 million, up 13% and 12% excluding the forex impact:


datos acción inicio

Increase in the most commercial revenues (net interest income +7%; fee income +10%).

datos acción inicio

Operating expenses were flat in real terms, the fruit of efficiency plans developed in 2016.

datos acción inicio

Loan-loss provisions were lower backed by credit quality improvement.

Underlying attributable profit 9M'17*

Well diversified results between Europe and the Americas.

*Excluding Corporate Centre and Real Estate Activity Spain.
**Includes Popular (2%).

Underlying attributable profit in core units 9M'17

Solid profit growth across the board.

EUR million and % change / 9M'16 in constant euros.

Underlying attributable profit

* Excluding Popular 2Q'17 (EUR 1,738 million) and 3Q'17 (EUR 1,809 million).

More information

Million euros

Change w/o Popular

  9M'17
with Popular
9M'17
w/o Popular
9M'16 % % w/o FX
Net interest income 25,689 25,124 22,992 9.3 7.3
Gross income 36,330 35,556 32,565 9.2 7.3
Net operating income 19,373 19,083 16,931 12.7 10.1
Underlying profit before taxes* 10,175 9,944 8,451 17.7 16.5
Underlying attributable profit to the Group* 5,592 5,414 4,855 11.5 10.6
Attributable profit to the Group 5,077 5,199 4,606 12.9 12.0

* Excluding non-recurring net capital gains and provisions.



The following figures are considered to be alternative performance measures and non-IFRS items:
(i) The amount of increase in net attributable profit excluding the non-recurring negative impact in the first three quarters of 2016 and 2017.
(ii) Figures where increases are expressed without considering exchange rate variations.
(iii) Amounts which do not take into account consolidation of Banco Popular Español, S.A.
For a more detailed explanation of alternative performance measures and non-IRFS items, see the paragraph on this issue which is included in the LEGAL DISCLAIMER to this document.



ACTIVITY

Santander continues to grow its commercial activity in almost all markets.

Banco Popular’s contribution to the Group’s loans and funds at the end of September was 9%.

Excluding Banco Popular’s contribution and the negative impact from exchange rates (-2 p.p.) in the year-on-year evolution of customers’ balances:

Loans increased 1%, with growth in the main segments and in 7 of our 10 core units.

Funds rose 8% due to demand deposits and mutual funds. They increased in nine of the 10 core units.

% LOANS % FUNDS
  • UK
28% 23%
  • Spain*
27% 36%
  • SCF
10% 4%
  • Portugal
4% 3%
  • Poland
3% 3%
  • Rest of Europe
1% 1%
% LOANS % FUNDS
  • USA
9% 7%
  • Mexico
3% 4%
% LOANS % FUNDS
  • Brazil
9% 13%
  • Chile
4% 4%
  • Argentina
1% 1%
  • Rest of Americas
1% 1%

*Includes Popular: 9% in loans and funds.% over operating areas. September 2017.

% LOANS % FUNDS
  • UK
28% 23%
  • Spain*
27% 36%
  • SCF
10% 4%
  • Portugal
4% 3%
  • Poland
3% 3%
  • Rest of Europe
1% 1%
% LOANS % FUNDS
  • USA
9% 7%
  • Mexico
3% 4%
% LOANS % FUNDS
  • Brazil
9% 13%
  • Chile
4% 4%
  • Argentina
1% 1%
  • Rest of Americas
1% 1%

*Includes Popular: 9% in loans and funds.% over operating areas. September 2017.



Activity

Sep'17/Sep'16. % change in constant euros (Ex - Popular).

Loans

Funds

Note: Gross loans w/o repos.
Customer deposits w/o repos + mutual funds.

More information

Million euros




  9M'17
with Popular
9M'17
w/o Popular
9M'16 (%) Change
w/o Popular
Total assets 1,468,030 1,338,045 1,329,538 0.6
Net customer loans 854,686 778,935 773,290 0.7
Customer deposits 778,852 709,010 667,439 6.2
Customer funds 988,386 901,690 846,488 6.5


Customers

The commercial transformation spurs growth in loyal and digital customers. Excluding Banco Popular:

Loyal customers
(million)

The number of loyal customers increased by 1.7 million in the last 12 months (+12%, both in individuals and in companies).

Digital customers
(million)

The number of digital customers rose by 4 million over the same period of 2016, reflecting the multi channel strength.

NEWS

Santander Group Strategy Update: Santander increases profitability target for 2018

Banco Santander has increased its return on tangible equity (ROTE) target for 2018. The target has increased from 11% to over 11.5% due to an improving economic outlook in a number of the Group’s core markets.

The change in target has been confirmed at Banco Santander’s 2017 ‘Group Strategy Update’ which has taken place at the New York Stock Exchange. The event, attended by close to 200 analysts and investors, has been held in New York for the first time.

More information:

Banco Popular agrees to sell majority stake in its real estate asset portfolio to Blackstone

Portfolio includes approximately €30 billion in real estate properties and loans, as well the full share capital of Banco Popular’s real estate management company, Aliseda.

Santander launches integration of Popular with benefits for customers and a redesign of branch signage

Popular’s four million customers will have access to a network of 7,500 ATMs for free cash withdrawals.

Banco Santander, among the world's top 10 banks in the Dow Jones Sustainability Index

Santander has maintains its leading position in the DJSI World and DJSI Europe indexes since 2000 and again ranks one of the best financial institutions in the world and first in Spain for its sustainability management.

Santander named Best Bank in the World for SMEs and Best Bank in Latin America by Euromoney

For the second consecutive year, Euromoney recognizes Santander’s global and market specific support for small and medium-sized enterprises (SMEs).

40 universities and Banco Santander create the world’s largest platform for university entrepreneurs: Santander X

Entrepreneurs and universities throughout the world will collaborate and gain international exposure for their projects, in an open, digital environment thanks to Santander X.

More information

Keep up to date with the Group at www.santander.com           

SIMPLE, PERSONAL AND FAIR


Our mission is be the best retail and commercial bank that earns the lasting loyalty of our employees, customers, shareholders and communities. Progress has been made in the following areas during the third quarter of the year.

Employees

Employees

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Customers

Customers

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Shareholders

Shareholders

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Communities

Communities

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